Privacy policy

At NEWNTIDE, we prioritize your privacy. Our Privacy Policy explains what personal data we collect, how we process it, and why. We’re transparent, secure, and committed to protecting your information across all our products and interactions. Trust us to keep your data safe! Please review the product-specific sections of this privacy statement for supplementary and pertinent details. This policy governs NEWNTIDE’s interactions with you, encompassing the listed NEWNTIDE products below, as well as any other NEWNTIDE offerings that feature this privacy statement.

Personal data we collect

NEWNTIDE gathers information from you via our engagements and product offerings. Some of this data is furnished directly by you, while others are gleaned from analyzing your interactions, utilization, and experiences with our products. The scope of data collected is contingent upon your interactions with NEWNTIDE and the choices you make, including your privacy preferences and the products features you utilize.
You hold the power to decide which technologies you employ and what data you disclose. When requested to provide personal information, you have the option to decline. It’s important to note that many of our services necessitate certain personal data to function. Should you opt not to provide such data essential for a product or feature, access to that product or feature will be unavailable.
Similarly, if we are legally obligated or contractually bound to collect personal data from you, and you fail to do so, we may be unable to enter into or fulfill the contract. If this concerns an active product you’re using, we may be compelled to suspend or terminate your access. In such scenarios, we will promptly inform you of the situation.

Lastly, where data provision is optional, opting out of sharing personal data will result in the non-functionality of features that rely on such data, such as personalization.

How we use personal data

NEWNTIDE employs the data we gather to enrich your experience with interactive and comprehensive offerings. Specifically, we utilize this data to:

  • Deliver our Products: This encompasses updates, security enhancements, troubleshooting, and customer support. Additionally, we share data when necessary to fulfill service requests or execute transactions initiated by you.
  • Enhance and Innovate our Products: Continuously improving and evolving our offerings to meet your evolving needs.
  • Personalization & Recommendations: Tailoring our products to your preferences and presenting personalized recommendations.
  • Advertising & Marketing: Including promotional communications, targeted advertisements, and presenting relevant offers tailored to your interests.

Moreover, we utilize this data to operate our business efficiently, which involves:

  • Performance Analysis: Evaluating our operations to drive improvements.
  • Compliance with Legal Obligations: Ensuring adherence to all relevant legal frameworks.
  • Workforce Development: Fostering a skilled and dedicated workforce.
  • Research & Development: Conducting research to inform strategic decisions and future innovations.

In executing these objectives, we integrate data from diverse sources (e.g., your usage across multiple NEWNTIDE products) and third-party sources, ensuring a seamless, consistent, and personalized experience. Our processing of personal data for these purposes encompasses both automated and manual methodologies, with automation often supported by human oversight.

Our automated processes, including Artificial Intelligence (AI), leverage advanced technologies that empower computers to perceive, learn, reason, and aid in decision-making, mirroring human capabilities. To refine and validate the accuracy of these automated processes, we conduct manual reviews of predictions and inferences against the underlying data, ensuring precision and reliability. For instance, we manually analyze de-identified voice samples to enhance our speech services, such as recognition and translation capabilities.

Personal data storage

At NEWNTIDE, data storage plays a vital role in safeguarding our valuable information for future use. It ensures continuity, enables in-depth analysis, and facilitates strategic decision-making processes. By adhering to strict privacy policies and implementing robust security measures, NEWNTIDE is committed to protecting the confidentiality, integrity, and availability of our data, ensuring that it remains a cornerstone of our knowledge retention, historical record-keeping, and business continuity efforts.

  • Minimization Principle: We only collect information necessary to fulfill our service obligations and adhere to the principle of minimization, refraining from collecting personal information unrelated to our services.
  • Storage Duration: Unless otherwise stipulated by laws and regulations, we will retain your personal information for the shortest period necessary to achieve the processing purpose. Once the information exceeds the retention period or is no longer necessary for providing services, we will delete or anonymize it.
  • Security Measures: We employ all reasonable security technologies and measures to protect your personal information, including but not limited to encrypted storage, access control, and network security protection, to prevent unauthorized access, use, disclosure, copying, modification, or damage to your personal information.

Personal data protection

On NEWNTIDE’s Personal Information Privacy Protection page, the role of personal data protection lies in safeguarding users’ privacy rights, fostering trust, adhering to legal regulations, preventing data breach risks, and promoting a secure digital environment.

  • Compliance: We strictly abide by applicable laws and regulations, including but not limited to the Cyber security Law and Personal Information Protection Law, to ensure the legality and compliance of personal information processing.
  • Access Management: We implement strict access management for employees who access and process your personal information, ensuring that only authorized personnel can access relevant information and only within the necessary scope of their duties.
  • Third-Party Sharing and Disclosure: We commit not to provide, sell, or lease your personal information to any third party, except in the following circumstances: With your explicit consent; As required by laws and regulations or administrative and judicial authorities; To protect our legitimate rights and interests or the public interest. For partners we collaborate with, we sign confidentiality agreements with them and strictly supervise and manage their information processing practices.
  • Your Cookie Preferences：We use cookies and tracking technologies of third parties to remember your preferences, to measure and analyse the use of our websites and to optimize your experience on our websites. If you agree please click “accept”. Your may here decline the use of those cookies. You can manage at any time the use of cookies through your browser settings and withdraw your consent at any time.
  • Protection of Minors: We pay special attention to the protection of minors’ personal information. Our services are primarily intended for adults aged 18 and above. If you are a minor under the age of 18, please use our services under the guidance of your legal guardian and ensure that your personal information is provided to us with their consent.
  • User Rights: You have the right to access, correct, or delete your personal information at any time. We will provide you with corresponding services within a reasonable time frame upon your request. When you terminate your use of our services or we cease operations, we will delete or anonymize your personal information, unless otherwise stipulated by laws and regulations.
  • Continuous Improvement: We continuously evaluate and improve our information security measures and privacy policies to address evolving threats and regulatory requirements. We regularly review our privacy policy and update it as necessary.

Through these measures, we are committed to providing you with safe and reliable services while ensuring that your personal information is adequately protected. If you have any questions or suggestions regarding our privacy policy or personal information protection, please feel free to contact us.

Contact:

Tel: 008618928913031

Email: info@newenergy -e.com

Guangdong New Energy Technology Co., Ltd.

Address：No.125, Chungyou Road , Xintang Town, Zengcheng, Guangzhou, 511340, Guangdong, P.R. China.