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An air-to-water heat pump is an efficient heating and cooling system that extracts thermal energy from the outside air and transfers it to water, which can then be used to heat or cool indoor spaces or supply hot water. The operation of an AWHP is based on thermodynamic principles, and utilizes a refrigeration cycle to achieve this energy transfer efficiently.

Heat pumps are highly efficient, cost-effective, and eco-friendly, providing both heating and cooling in one system. They ensure consistent temperatures, require minimal maintenance, and are safer than combustion-based systems. With a lifespan of 15–20 years, heat pumps offer lower operating costs and reduced carbon emissions compared to traditional heating methods.

Unlike traditional systems that burn fuel or rely on inefficient resistance heating, heat pumps use electricity to move heat rather than generate it. This fundamental difference allows them to achieve extraordinary efficiencies of 300–400%, meaning they can produce three to four times more heat energy than the electricity they consume.

The noise level of air source heat pump can vary based on the model and installation location. However, NEWNTIDE can offer the quietest models that achieves whisper-quiet operation down to 31dB(A) at 1 meter, which is equal  to the sound of whisper.

Yes, air source heat pumps are designed to operate efficiently even when outside temperatures drop below freezing. The operating ambient temperature range of NEWNTIDE’s heat pump is -28~43℃, ensuring efficient and reliable operation even under low temperatures.

Our heat pumps are versatile and designed to meet a wide range of residential needs, such as residential space heating and cooling, domestic hot water supply, temperature-controlled swimming pools. We also offer commercial heat pumps tailored to meet the demands of larger spaces and more complex applications.

Installation requires adequate outdoor space for airflow, a solid foundation for the unit, proper electrical connections, and compatibility with the home’s heating system. Professional installation is recommended for efficiency and safety.

Sure, download the “Eco-Home” app from the App Store or Google Play, and follow the simple on-screen instructions to connect your smartphone to your heat pump seamlessly.

The compressor, as the heart of your heat pump, is covered by an extended 5-year warranty, and all other parts of the heat pump are covered under a 2-year warranty.

Yes, we provide customization options to meet specific customer needs. Whether it’s tailored specifications, unique designs, or advanced features, our team works closely with you to deliver heat pump solutions that align with your requirements. Contact us to discuss your customization needs!