The Energy Related Products (ErP) Directive aims to help the EU reduce energy consumption and minimize carbon, NOx, and SO2 emissions, as well as address environmental concerns like noise and refrigerant use in heat pumps. It also assists consumers in identifying the most energy-efficient products through energy efficiency labeling. The ErP sets out efficiency standards that appliances must meet or exceed. Manufacturers are required to ensure their products comply with the new legislation by incorporating updates, such as installing high-efficiency circulating pumps, to enhance performance.

Ideally, the outdoor unit should be placed in an open area with plenty of airflow and no nearby foliage. This placement ensures optimal air intake and makes the unit more accessible for maintenance and cleaning. Additionally, since heat pumps produce some noise, it’s important to maintain at least a 1-meter distance from property lines to minimize any potential disturbance to neighbors.

Heat pump systems offer advantages such as energy efficiency, environmental friendliness, safety, no pollution, and no emissions of waste gas, water, or solids. Their overall average operating costs are significantly lower than those of fuel oil or gas boilers, and they have a longer lifespan of up to 15 years, exceeding other heating methods.

Yes, a heat pump system requires electricity to operate, but the electricity is only used to drive the heat pump to absorb heat from the ambient environment and release it for heating, making it relatively electricity-efficient.

Yes, heat pump systems can operate normally in low temperatures during winter due to their intelligent defrosting function, ensuring stable performance in cold environments.

The initial investment for heat pump systems is slightly higher compared to fuel oil or gas boilers, but due to their remarkable energy-saving capabilities, the cost can typically be recovered through energy savings within 1.5 years.

Poor heating performance can be caused by factors such as inadequate water system insulation, lack of refrigerant, poor heat exchanger dissipation, and insufficient water flow. Solutions include inspecting and improving water tank insulation, checking and replenishing refrigerant, cleaning or replacing the heat exchanger, and increasing water flow in the system.

Failure to start can be due to power failures, equipment overloading, or tripped circuit breakers. Solutions include checking the power supply, resetting tripped circuit breakers, and examining equipment load conditions.

To extend the lifespan of heat pump systems, regular maintenance is crucial, including cleaning filters, checking power lines and circuit breakers, verifying system sealing and pipe connections, and avoiding overloading. In regions with temperatures below 0°C during winter, it’s also essential to set the system’s operating temperature appropriately and reduce window opening times to minimize heat loss.

Water leakage can be caused by poor sealing, leaking pipe connections, or other plumbing issues. Solutions involve checking the system’s sealing and replacing worn seals, reconnecting or replacing leaky pipes, and addressing any plumbing issues.